.

Customer Central: Orchestrate Connected Customer Experience.


Mize Customer Central enables brands to orchestrate connected customer experience resulting in higher revenues, healthier profits, and improved customer loyalty. Customer Central is the Web portal to manage the portfolio of Smart Blox to deliver an integrated experience across channels globally.

Relationship-Graphic

Using Customer Central, Brands can:

  • Optimize the customer experience at key customer touch-points
  • Manage all customer service and support processes that touch the customer
  • Reduce the cost of implementation, support, and operation of the systems of engagement

Using Customer Central, Brand administrators can:

Process transactions such as Inspections, Registrations, Warranty claims, Parts orders, Service Plans, Service Orders and other customer interactions.

Manage Forms, Work flows, Business Rules, Policies, and Campaigns

Manage Content and data for Products, Dealers, Customers, Parts, Knowledge, Product Catalogs, Parts Catalogs

Gain Customer Insights and Adapt to Voice of Customer (VoC)

Please Contact Us to learn how you can orchestrate experiences that your customers would love.

Back to Top