Medical equipment saves lives every day by helping diagnose and deliver medical care. Safety, Regulatory compliance, maintenance and service needs drive medical service providers to demand ongoing expertise and service from the manufacturers.
Uptime of medical equipment is important for financial success of hospitals and service providers that depend on this equipment to deliver the care that patients need and expect.
Insights from service data help companies continually improve the products and services.
Manufacturers strive to respond quickly, fix the equipment right the first time and keep the machine running.
Equipment Service Plans provide the peace-of-mind, cap repair costs within planned budget and allow the healthcare facilities to stay focused on the care. Service Contracts specify the expected response times and uptime guarantees.
When In-House service capabilities exist, manufacturer is still expected to provide expert support, assist with repairs, make the parts and make the technical services available to have maintain and service the equipment.
Mize solutions help minimize downtime and maximize the performance of the medical equipment. Mize software solutions allow manufacturers to respond to customer needs quickly, fix the equipment, and get them back to caring for the patients.