Mize Parts Catalog software.

Mize Parts Catalog software: Easier and faster way to find and order service parts

Find the right parts faster

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Mize Parts Catalog software (m-Parts Catalog) enables service technicians, parts managers, customers and contact centers to lookup service parts online easily and quickly. Using m-Parts catalog, all users can:

  • Drill down from the product model using an illustrated parts catalog
  • Search using part number, part name, and other part attributes for fast and accurate results
  • Search where part is used to find the right part and quantity
  • Select configurable views to show relevant parts and service information
  • Navigate easily across various catalogs, sections, illustrations, and parts lists

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Mobilize Parts Catalog

Ease, Convenience, and Speed of catalog access helps to improve efficiency and effectiveness of parts and service processes. m-Parts catalog software enables field service professionals and customers to access parts catalogs on any device from anywhere by providing:

  • Native mobile catalog app to optimize user experience on iOS and Android devices
  • Responsive web site adapting to any device size and form factor
  • Push Notifications on order status and part shipment
  • Ability to scan part bar code or QR code to access parts information
  • Access to parts catalog information online or offline

 

Enhance the parts decisions

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It is critical to select the right parts needed for the job to prevent order errors, increase technician productivity, improve product uptime, and enhance customer satisfaction. m-Parts helps with parts decision process by presenting relevant information in a timely fashion. Users can immediately access:

  • Superseded or substitute parts within the catalog
  • Information for parts where they are used across all product models
  • Relevant notes and service content (manuals, bulletins, training, videos)
  • Parts information including pictures, and other details
  • Pricing and availability information

Simplify Parts Order process

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OEMs and Parts distributors can increase parts sales by making it easy and convenient to order parts wherever or whenever they are needed. M-Parts provides a hassle free ordering by enabling users to:

  • Add parts to shopping cart with a single click
  • Check out directly from the Catalog
  • Save selected parts as pick lists
  • Email or export parts pick lists
  • Place emergency or stock orders
  • Print and share parts illustration and parts list

Integrate Parts Catalog seamlessly

Parts Catalog software diagram v1

m-Parts makes it seamless to exchange data with other systems using standard web services interfaces and multiple formats such as CSV, JSON, or XML. m-Parts can be integrated with:

  • Dealer portals with Single Sign On (SSO) and customer web sites
  • Service transactions including parts order, repair order, warranty claim or a service quote
  • Dealer Management Systems (DMS)
  • Parts fulfillment systems to reduce manual efforts and speed up parts shipment
  • Asset Management Systems (EAM)
  • ERP and other enterprise systems
  • Service content and publications with direct links to any section of the catalog

Create and Maintain Parts Catalogs in Real-time

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By automating and simplifying catalog publishing process, m-Parts enables Parts departments to keep the parts catalog data accurate and up-to-date. m-Parts web based catalog management enables OEMs and Parts distributors to:

  • Automate catalog creation by importing images and BOM Parts lists from Engineering or ERP systems
  • Use Service Bill of Material (BOM) to structure the catalog
  • OCR Parts images to automatically recognize and hot spot part call-outs
  • Create or edit hot spots with a simple interface to draw an area and identify call-out reference
  • Update catalogs within minutes and make the accurate data available immediately
  • Publish parts catalogs in many languages

Export parts catalogs to PDF or other distribution file formats


Realize faster ROI

By using m-Parts, OEMs and Parts distributors can:

  • Increase parts sales and margins,
  • Reduce order errors, support calls and returns,
  • Save the cost of creation, publishing and distribution of parts catalogs
  • Increase product uptime, and
  • Enhance customer satisfaction and experience

By using m-Parts, OEMs and Parts distributors can:

  • Increase parts sales and margins
  • Reduce order errors, support calls, and returns
  • Save the cost of creation, publishing, and distribution of parts catalogs
  • Increase product uptime
  • Enhance customer satisfaction and experience

Please contact Mize to view a demo and learn how you can benefit from the next generation Parts catalog.




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