Mize Connected Customer Experience Solutions.

 

Mize Solutions enable manufacturers to Optimize Customer Experience and Maximize Customer Lifetime Value.

All Mize Solutions, powered by Connected Customer Experience Platform and Smart Blox,Simplify Customer Experience, Enable Channel Partners, and Orchestrate Service Delivery.

Solutions by Customer Journey

Mize Solutions map to your Customer Journeys to OPTIMIZE the customer interactions.

 

Solution

Benefits

Smart Blox


Improve Product Quality and Reduce Warranty Costs by streamlining and automating Pre-Delivery Inspections (PDI), Registrations, Claims, Returns, Supplier Recovery, and Warranty Analysis.

Grow Service Contract Sales and Increate Attach Rates and Renewal Rates by offering configurable Extended Warranty, Maintenance, Subscription, and Service Plans.


Improve Service Experience and Technician Productivity by orchestrating Work Orders, Service dispatch & scheduling, Service Parts, and Knowledge.


Grow Service Parts Sales and profit margins by simplifying access to Parts Catalogs and Parts Ordering on all Channels, and by streamlining service parts operations and supply chain.


Grow customer base and revenues from Product Rentals by facilitating renting by dealers, rental stores and peer-to-peer.


Solutions by Stakeholder

Mize Solution connects all stakeholders – Customers, Channel Partners, Brands, and Suppliers to deliver seamless experiences.


Solution

Benefits

Users


Simplify access to all products and services with a self-service customer portal.  Enhance Customer Experience while reducing the cost of service delivery and Grow revenues through Smarter Customer Engagement.

Customers

Fleets

Prospects


Enable Channel Partners to deliver services consistently and more effectively by digitizing, mobilizing, and monetizing customer interactions.

Dealers

Retailers

Service Centers

Field Service


Improve Customer Retention, Loyalty, and Profit Margins by orchestrating Connected Customer Experiences across all channels – Web, Mobile, Email, and In-Store.

Service Teams

Brand Admins

Brand Support


Improve the cost and quality of products, services, and parts by collaborating with your global Supply Chain.

Suppliers

Partners

3rd Parties


More cost effective and Faster to market

Mize Solutions are deployed on CX Cloud and integrate seamlessly with your enterprise systems of record using CX Connect. The Solution bundles reduce the cost of Subscription fees and Implementation services to help you realize better and faster ROI.

Request a Demo now to learn how you can OPTIMIZE your customer experience and MAXIMIZE customer lifetime value.


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