Support helps customers realize the best value by ensuring continuous operations and availability of software and services. The Mize team of global experts is available to answer questions and resolve technical issues.
Standard Mize Support Includes:
- Access to support on multiple channels including Telephone, Email, Chat, Web & Mobile
- Right to use online resources including Help, User Manuals & Knowledge Base
- Online submission & tracking of Support Requests
- Resolution of support issues as per Service Level Agreement (SLA)
- Release of bug fixes, patches and new releases of software
Mize Support reduces risk, maximizes uptime and lowers Total Cost of Ownership (TCO) of software.
Organizations gain better return on the investment in software by using Mize Support to maintain and upgrade software to the latest release.
Mize also offers additional premium support services to enhance software and provide custom service levels.
For more information about Mize service and support please contact us today.
We welcome the opportunity to provide a complimentary assessment and a personalized demonstration