“Tech Connect facilitates the spread of knowledge across & between our dealers as well as linking different information types together to form a complete service-picture for our technicians.”
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“Our new warranty system from Mize enables us to manage warranty more effectively by tracking product registrations, warranty coverages, warranty claims, and parts returns.”
” Mize connected customer experience platform will enable us to connect better with dealers, customers, and products to deliver more proactive service.”
“We selected Mize as our partner because of their understanding of the industry, specialization in warranty management and software that meets our needs.”
“As a complete solution, Mize Parts Ordering system offers us the necessary flexibility and control to manage various aspects of parts ordering.”
“Mize platform and solution will enable us to streamline all customer support and service processes providing greater value at a lower cost.”
Kubota Engine America
“The automated and integrated warranty solution improves productivity and helps us to handle our sales growth more effectively.”
“My Trimble Protected powered by Mize is becoming our full-service portal for our distribution partners and customers for product registrations, warranty management, and services support”
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“Mize extends our warranty process to customers and dealers using a customer portal and a dealer web application. “
Sharing warranty claim data and quality metrics help us to collaborate on improving quality and address any emerging issues in a timely fashion.
The Mize Customer Portal will provide a simple and easy-to-use interface for customers to access self-service knowledge, support, service, and all product information.Read More …
“We selected Mize as our solution partner because the Mize software allows us to leverage the industry best practices, standardize processes across claim groups, provide flexibility for future processes, and have a significant improvement in data quality and analytics.“
We are extremely excited to have live, accurate warranty data available at all times in easy to understand formats.”
Mize provides a scalable solution that can provide our customers with on-demand insights and information they need to visualize and understand their equipment maintenance service program.
We selected Mize because it offers a nice balance between proven open-box solution and a configurable solution we could make our own.
Our goal when looking for our new repair system was to find a system that was versatile without the need to customize. While going through the process, Mize stood out in that category. After the demo, we knew Mize was going to be able to meet our expectations.