Contact Us 1-813-971-2666 |  info@m-ize.com

Product Inspection Software.

 

Product Inspection Software

Collect and analyze inspection data to proactively detect and resolve product issues

Product InspectionCurrent Situation:

Consumers Dissatisfied With Unexpected Product Failure
Inadequate inspection processes result in increased returns, thus damaging the customer perception of brand quality.

Consumers do not receive the best value, thereby reducing customer loyalty and advocacy.

Paper checklists and other manual processes impede the speed and accuracy of inspections performed by the channel partners.

Brands incur higher costs from warranty, restocking fees and refunds. Brands can improve customer satisfaction through better inspection processes and tools.

Simple and Effective Inspection Solution

Mize Inspection Solution manages both pre-delivery and post-delivery inspections to improve speed and consistency.

Our solution presents the correct template for the selected product and enables faster completion online or on mobile devices such as smartphones and tablets.

Mize Inspection Software enables Brands and Channel Partners to:

  • Create their own custom forms using Mize provided universal templates for on-site product inspections and service quotes
  • Deploy inspection request forms to service partners via email
  • Service partners can use their mobile devices or the Mize web UI to complete and submit captured inspection results and (if applicable) product service estimates
  • Generate completed inspection reports for inclusion in customer database records and electronically distribute as desired
  • Use Mize Insights to generate reports and perform analysis using inspection data

 

Benefits to Customers

    • Better value from higher quality products
    • Reduced need for product returns and repairs
    • Lower risk of product failures, resulting in peace of mind

Benefits to Brands

  • Ease of PDI capture and submission with tablet, mobile or web software
  • Enhance profitability by saving warranty and repair costs
  • Improve perception of brand quality
  • Foster customer loyalty and advocacy

Stop Delivering Non-Conforming Products to Customers

Ensure customer acceptance and satisfaction with your product lines by implementing the Mize Inspection Solution. Contact us today for a complimentary assessment and personalized demonstration.


Request a Demo

Recommended Resources

Service & Support

Service & Support

Improve customer experience by providing single touch access to support and services based on the products in a customer’s owned list. Brands can ensure first-time fix by providing knowledge, parts, and tools required for services.

Product 360

Product 360

Provide access to manuals, warranty, service history, knowledge base, and interactive product support all in one place. By centralizing product support information into single platform, Mize reduces consumer frustration and expense of cell centers by empowering self-sufficient customers.

Warranty Solution

Warranty Solution

Customer-centric approach enables end customers to register products, track warranties, manage protection plans, receive recall notifications, provide direct feedback on service and access information through multiple channels including mobile and web.

Customer Community

Customer Community

Foster brand loyalty and amplify positive social feedback by facilitating customer community through shared learning and experiences. Brands can synthesize the opinions and sentiment of the community to help drive and prioritize product innovation.

Back to Top