Third Party Administrators (TPA) play an important role in managing warranty programs for OEMs and Retail partners or by offering service contract programs for customers to protect their purchases.
Mize Warranty software enables TPAs to grow sales, improve profitability and enhance customer satisfaction. Third Party Administrators (TPAs) can utilize Mize TPA Warranty Software to manage the Warranty Programs, Service Network, Customer Support, and Warranty Claims effectively and efficiently.
Mize TPA Warranty Software based on Connect Customer Experience platform and Smart Blox for Warranty, Service Plans, Support, and Service delivers a complete and flexible solution to manage all aspects of TPA Warranty.
Mize TPA Warranty Software is all that TPAs need to manage their warranty business operations.
Program configuration and Pricing
TPAs can manage different types of programs including standard warranty, extended warranty, service plans, maintenance plans, Accidental Damage & Handling (ADH) and other value-added protection plans. Mize Warranty software allows TPAs to easily configure the programs, pricing, discounts, and commissions. Policy Manager provides you the flexibility TPAs need to manage coverages, terms, and conditions.
TPA Warranty Sales
Simplify and Streamline the TPA Warranty buying process for all stakeholders including Customers, Retailers, and OEMs. Generate Service Contract sales on all channels including at the store, online, phone, or email.
Integration with e-commerce
Process payments for service contracts or repair services.
Service Contract Administration
Manage pricing, discounts, and commissions on service contracts to easily administer and track Service Contracts sold using various channels.
Manage Network of Service Contractors
Manage a network of pre-approved service contractors, contacts, service areas, and skills.
Customer Support and Dispatch
Allow customer service representatives to dispatch to an authorized service contractor or technician to perform the repairs.
Contractor Service Management
Allow the service contractors to process the service dispatches, Quote for repair, and submit warranty claims.
Process Warranty Claims
Streamline claims processing by automating the application of coverages, payment limits, and deductibles from the service contracts.
Mize TPA Warranty software increases renewal rates by generating opportunity reports for the sales team, and email notifications for customers.
Warranty Reporting and Analysis
Generate various warranty reports and perform warranty data analysis to measure and improve your TPA Warranty business. Mize Warranty Analysis provides Dashboards, report scheduling, email delivery, and ad hoc analysis to manage the service contracts, warranty claims, and service network. TPAs can perform financial analysis for earnings and loss ratio.
Integration with Accounting Systems
Integrate Mize TPA Warranty software with your accounting and financial systems using Mize CX Connect.
Mize has a connector for Intuit Quick Books Online to provide seamless integration with the most popular accounting software for small businesses.
VOC and Customer feedback
Capture Customer feedback on service performance to share with contractors and use in making the decisions for dispatch.
Mize TPA Warranty Software is available in the cloud at an affordable monthly subscription price reducing your upfront investment in hardware and software licenses. Mize global team has decades of experience in delivering Warranty management software solutions to optimize your TPA Warranty business.
Request a Demo now to learn how you can streamline and optimize your TPA Warranty programs.