Suppliers are facing increased warranty costs as OEMs expect the component and part suppliers to take more responsibility for parts design and warranty cost-sharing.
Mize Warranty Software (mWarranty) enables suppliers at all tiers to:
- Process Warranty Claims and Part Returns from OEMs or Distributor/Dealer network efficiently
- Reduce detection to correction cycle time through Early Warning System (EWS) and effective Root Cause Analysis
- Collaborate with OEMs and their dealer network to reduce warranty incidents and No-Trouble-found (NTF) issues
Mize Warranty Software (mWarranty) helps you to Optimize Warranty Management by enabling you to:
- Import claims from OEMs in different formats (Excel, CSV, XML, JSON)
- Integrate with OEM Warranty Portal for efficient and timely communication of warranty data
- Receive and process images, videos and rich diagnostic data
- Allow online Claim entry by distributors and dealers
- Manage Part Returns (RMA) and capture inspection results on returned parts
- Track and report on NTF (No Trouble Found) issues.
- Analyze warranty data to gain insights to determine root cause of issues
Mize offers a cost effective and robust warranty solution with:
- A cloud-based warranty software with a simple subscription model to reduce upfront investment in software, hardware, and implementation services.
- Pre-defined Connectors to integrate with OEMs, ERP systems
- Support for Industry Best Practices and standards to improve communication and collaboration among all stakeholders in the Warranty Chain